FAQ

Read the following FAQ’s. If more information is required, please contact us.

On OCFashionDesign Online Store, every purchase is made with maximum security thanks to the use of VeriSign and ATW-certified secure servers and the implementation of the most advanced encryption services (SSL). We only use protected connections, as demonstrated by the "https" URL prefix and the lock symbol that appears in the browser's address bar.

To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.

- For tips on navigating the collections, visit our Shopping section.

- All of your orders are Secure on OCFashionDesign Online Store.

- Create an account and subscribe to our Newsletter: We promise to send news, collection releases and trend alerts.

- Most of our orders are sent from Dubai. Follow your order’s travel itinerary with the Follow Your Order feature.

- We make returns quick and simple. Read our Return Policy.

- Save time by storing shipping addresses and payment information in your My Account to complete orders in just one click.

- Track the availability of your favourite items by adding them to your Wish List.

Express Shipping
Delivery in 3-10 working days

USD 50,00

Shipping costs will be included in the total amount calculated at checkout.

There may be local taxes and duties for your order depending on the destination country. If we are able to calculate these fees for you, they will be added to the total before you complete your order. For the countries where taxes and duties cannot be calculated, you will be required to pay them to the courier at delivery. Please contact your local customs office for more information.

You may need to pay import duties and local taxes.
UPS is our courier for all shipments, except for Argentina where we ship with EMS. You will receive an email containing your Tracking Number once your package has been shipped from our Italian warehouse, approx. 3-6 business days from order date. Our warehouse is closed for these Holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times

At this time we are unable to ship orders to General Delivery, P.O. Boxes, Poste Restante. Orders made to any of these addresses will be cancelled.

The delivery address of your order must match the country site in which you place your order. Orders made from a different country site than the delivery address will be automatically cancelled. Please select the correct country site for your order from the link in the corner of every page

The size shown on the item's label is indicated on every Product Page. To search for the size that interests you please use our Size Chart which should help you find the right fit with an indicative value, from XXS to XXXL,  that we use to group all different sizes together in one system.Find the right size for you with the help of our tables:
Woman: AbayaClothing - Shoes - Accessories

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